I am not the person I was when I began these courses. I have changed from the inside out and am a far more patient, relaxed, empathetic, genuine person who has learned the ability and joy of truly listening.
I have learned to genuinely listen and I have the skill to analyze conversations and situations from multiple perspectives for the benefit of the coachee. I have developed a very high level of questioning skills which suit an amazing range of situations and I believe I am now able to very effectively change the culture of an organisation without causing the pain, disruption and fracture caused by previous methods.
Peter – Diploma