My awareness of what coaching is has really changed. I was one of those people that confused mentoring v coaching and would often use them in the same sentence. I have been taking my business through a significant transition since early 2016. While completing the course, I have changed some of my behaviour which has better complimented my organisational objectives. The course has provided me with different models that I can use and some of these have really helped in helping my Team achieve more consistent results. I don’t “tell” as much as I used to.