• Australia
  • International
  • Phone 1300 006 324
  • Phone +613 9531 5967

RTO Information

Our strong history of registration and compliance with standards

This RTO information is provided on Open Door in our capacity as a Registered Training Organisation. Our RTO provider number is 21858. See our listing on training.gov.au here.

We were first registered as an RTO in November 2006 under the VQRA; re-registered with Australian Skills Quality Authority (ASQA) on 1st October 2012; and again on 1st October 2017. These important milestones are evidence of our ongoing compliance with government standards and our commitment to quality training outcomes.

Our coaching qualifications were renewed by ASQA for 5 years, commencing on 1st January 2015 and then again on 1st January 2020. 

Scope of Registration

Open Door has a limited number of qualifications on our Scope of Registration. This is an important part of our business strategy because we are specialist in leadership and coaching. We are not trying to be ‘all things to all people’. We have developed the following coaching programs that have been registered as accredited courses:

10535NAT: Certificate IV in Workplace and Business Coaching
10536NAT: Diploma of Workplace and Business Coaching

Frequently asked questions:

Are the coaching qualifications nationally recognised by the government?

Yes. Our Certificate IV in Workplace and Business Coaching and Diploma of Workplace and Business Coaching are nationally recognised by the government as accredited courses. To check if a course is a nationally recognised training course, look for the Nationally Recognised Training logo on the course pages.

Are these qualifications part of the Business Services Training Package?

No. They are accredited courses, owned by Open Door. They not part of the Commonwealth owned training package. However, units of competency from the Business Services Training Package are included in our qualifications.


Student Information Handbook

To make an informed decision about your enrolment or if you have any questions throughout your program, you are encouraged to contact us via email to: info@opendoorcoaching.com.au or phone 1300 006 324.

Open Door has also produced a Student Information Handbook which contains important information on our:  RTO structure; vocational outcomes; training guarantee and course duration; training pathways; selection, enrolment and induction; training delivery; provision for LLN; student attendance and behaviour; Staff Code of Conduct; Equity Commitment; Occupational Health and Safety; privacy; Competency-based training; the Assessment Process; RPL arrangements and credit transfer; access to student records; Student complaints and appeals; fees and charges; Refund policy; support, welfare and guidance; student safety.

You can download a copy of the Handbook here: Student Information Handbook.


Open Door is audited by our regulatory authority ASQA. We also undertake internal audits to ensure our compliance with all regulations.  Open Door was last audited and re-registered as any RTO on the 1st October 2017. Our registration is now valid until the 30th September 2024.


Contact us if you’d like to talk more about our RTO obligations.