Accredited Programs
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What lies behind us and what lies before us are tiny matters compared to what lies within us."
Ralph Waldo Emerson |
No more boring old Front-line Management!!!
The Open Door Coaching Group now offers a great range of other accredited programs along-side our premier accredited Coaching Programs. We have picked the most valuable, interesting and practical units of competency and we will be delivering coaching competencies within the programs also! So no more boring old Front Line Management!! Contact us for more information on these exiting new offerings!Government Funding could be available for your team, up to the value of $4000.00! Contact us for more information.
CERTIFICATE IV IN BUSINESS
We have combined a great set of units in our Certificate IV in Business that focuses on the key needs of individuals managing a business unit, small business or supervising a team. We have focused on those key topics that really make a difference in the workplace including presentation skills, team relationship building and developing and marketing innovating concepts.
Participants need to complete ten (10) units of competency, consisting of one (1) core unit and nine (9) elective units.
Core unit:
(BSBOHS407A) Monitor a safe workplace
Elective Units:
(BSBLED401A) Develop teams and individuals
(BSBREL401A) Establish networks
(BSBCMM401A) Make a presentation
(BSBCRT501A) Originate and develop concepts
(BSBMKG414A) Undertake marketing activities
(BSBADM409A)Coordinate business resources
(BSBWOR402A) Promote team effectiveness
(BSBMGT403A) Implement continuous improvement
(BSBSMB404A) Undertake small business planning
CERTIFICATE IV IN FRONT-LINE MANAGEMENT
Managers, supervisors and team leaders and being called upon more and more in today’s workplace to lead and motivate their teams to great performance.
We have chosen a set of units for our Certificate IV in Frontline Management that focuses on the much needed leadership skills for managers to enable them to grow, motivate, lead and have great conversations with their team.
Combined with coaching units of competency this program is a complete tool kit for today’s manager. This is NOT boring old Front-Line!!!!
Participants need to complete Ten (10) units of competency, consisting of four (4) core units and six (6) elective units.
Core units:
(BSBMGT401A) Show leadership in the workplace
(BSBMGT402A) Implement operational plan
(BSBOHS407A) Monitor a safe workplace
(BSBWOR402A) Promote team effectiveness
Elective Units:
(BSBWOR401A) Establish effective workplace relationships
(BSBCMM401A) Make a presentation
(BSBMGT403A) Implement continuous improvement
(BSBWOR404A) Develop work priorities
(BSBPMG510A) Manage projects
(FNSICORG515B) Provide mentoring and coaching within the workplace
CERTIFICATE IV in CUSTOMER CONTACT
Our ability to build relationships with our customers is one of the most important skills in today’s workplace. Having skilled, enthusiastic and customer focused teams, is critical to business success.
This program focuses on those skills to build relationships with internal and external customers and to lead teams that provide the customer contact that is the “face of the organisation to the outside world”.
Participants need to complete thirteen (13) units of competency, consisting of seven (7) core units and six (6) elective units.
Core units:
(BSBCCO402A) Gather, collate and record information
(BSBCUS401A) Coordinate implementation of customer service strategies
(BSBLED401A) Develop teams and individuals
(BSBMGT403A) Implement continuous improvement
(BSBMGT405A) Provide personal leadership
(BSBOHS407A) Monitor a safe workplace
(FNSICORG515A) Provide mentoring and coaching within the workplace
Elective units:
(BSBMGT401A) Show leadership in the workplace
(BSBMGT402A) Implement operational plan
(BSBPMG510A) Manage projects
(BSBWOR401A) Establish effective workplace relationships
(BSBWOR402A) Promote team effectiveness
(BSBWOR403A) Manage stress in the workplace
CERTIFICATE III in CUSTOMER CONTACT
We deliver this great course by E-LEARNING! Contact us for further details!
CERTIFICATE IV in BUSINESS ADMINISTRATION
We have chosen the essential units of competency for people who lead and manage the administrative side of organisations and businesses.
Participants need to complete ten (10) units of competency, consisting of five (5) core units and five (5) elective units.
Core Units:
(BSBADM405B) Organise meetings
(BSBADM406B) Organise business travel
(BSBINM401A) Implement workplace information system
(BSBITU401A) Design and develop complex text documents
(BSBWRT401A) Write complex documents
Elective Units:
(BSBWOR402A) Promote team effectiveness
(BSBCMM401A) Make a presentation
(BSBMKG413A) Promote products and services
(BSBMKG414A) Undertake marketing activities
(BSBREL401A) Establish networks
CONTACT US for further information!! |
